A weekend of walk-ins and web leads is only worth what the follow-up call is worth. Onyx detects the voicemail, drops your message, and gets you to the next name on the list before that interest cools off.
Built for sales floors across insurance, real estate, recruiting, lending, collections & agencies.
LIVE SESSION — no calls placed, no account needed, all numbers on screen are fictional
Local-presence caller ID, matched to the area you're calling and rotated automatically.
Decided in under a second — everything downstream depends on this one read.
Your message plays after the beep. You're already on the next call before it finishes.
Live transcription and objection coaching start the moment they say hello.
The outcome is recorded and the line moves to the next number. Compliance ran before any of this.
"It shouldn't feel like software. It should feel like the best rep on the floor never stops working."
— Why we built Onyx Dialer
A weekend of walk-ins and web-form submissions leaves a Monday call list that's already a few days stale — and the customer who's still shopping is comparing whoever calls back first. The BDC rep who clears that list fastest is the one who gets the customer back on the lot before a competitor does.
Onyx makes the list disappear faster. A machine picks up, it gets your message, and you're already dialing the next name.
Dealership follow-up is high-volume by nature, and a number that isn't recognized gets screened before the phone finishes ringing. Onyx matches caller ID to the customer's area and rotates numbers so a full day of lot-traffic follow-up doesn't burn one line into a spam-flagged dead end.
"Still shopping around." "Trade-in is worth more than that." "Payment is too high." "I'll come in this weekend." The call is transcribed live, and the response to whichever one lands is on screen while the customer is still talking.
The same voicemail-drop and callback-booking that clears a sales list works just as well for service reminders and recall notices — the calls that keep a customer coming back long after the sale closed.
Onyx is a Chrome extension. It appears over your existing system and dials the numbers already on the page — no migration, nothing to re-import when a new batch of leads lands Monday morning.
"I already have a number from another dealer" is the same handful of objections every desk hears daily. Playbooks holds your actual rebuttals, not a generic script, and the live coach reaches for those first. Every call is recorded and searchable, so a new BDC rep can pull up exactly how a top rep handled a trade-in objection before they're on live lot traffic.
Out-the-door numbers and trade-in values are quoted by a person, never stated automatically by the Service. Do-not-call suppression runs before every dial, sales floor and service department alike.
Calling hours are enforced in the called party's timezone, not yours, and recording notices are prepended where all-party consent applies. None of it is a switch a busy BDC can turn off to dial faster.
If it runs in a browser and shows phone numbers on the page, yes. Onyx reads the numbers on screen rather than integrating with one vendor's API, so it is not limited to a list of supported systems.
No. Calling, numbers and messaging are provisioned with the account.
A simulated session on the sign-in page runs entirely in your browser — no account, no calls placed.