A rate drop turns a cold pre-qual list hot for a few days, and every officer on the floor is working the same window. Onyx detects the voicemail, drops your message, and gets you to the next borrower while the rate still holds.
Built for sales floors across insurance, real estate, recruiting, lending, collections & agencies.
LIVE SESSION — no calls placed, no account needed, all numbers on screen are fictional
Local-presence caller ID, matched to the area you're calling and rotated automatically.
Decided in under a second — everything downstream depends on this one read.
Your message plays after the beep. You're already on the next call before it finishes.
Live transcription and objection coaching start the moment they say hello.
The outcome is recorded and the line moves to the next number. Compliance ran before any of this.
"It shouldn't feel like software. It should feel like the best rep on the floor never stops working."
— Why we built Onyx Dialer
When rates drop, a database of old pre-quals and applications-not-taken turns hot for a few days before it goes cold again — and every loan officer on the floor is dialing the same list. The one who reaches a borrower first, while the number is still accurate and the rate still holds, is the one who books the file.
Onyx clears the voicemails automatically, so the window is spent talking to borrowers instead of leaving messages one at a time.
A borrower who applied months ago and forgot about it screens an unfamiliar number as a scam call before picking up — which, in this business, is a reasonable instinct. Onyx matches caller ID to the borrower's own region and rotates numbers so a full day of follow-up doesn't burn one line into a spam-flagged dead end.
"Rates are too high." "I just refinanced." "My credit isn't great." "I'm working with my bank." The call is transcribed live, and the response to whichever one lands is on screen while the borrower is still talking.
Most borrowers do not commit on the first call back. Onyx books the follow-up while you're still on the line, texts a confirmation, and surfaces everything due today at the top of your screen tomorrow — so the file doesn't stall because a callback got missed.
Onyx is a Chrome extension. It appears over your existing system and dials the numbers already on the page — no migration, nothing to re-import mid-cycle.
Onyx retunes stage names and lead fields to read like a real mortgage pipeline instead of a generic sales board. Playbooks holds your rebuttals for "I'm just shopping rates," and the live coach reaches for those first. New LOs ramp by pulling up exactly how a top originator handled that same objection, recorded and searchable.
Rates and qualification are regulated disclosures. Nothing in Onyx states either automatically — both stay with a licensed loan officer, every time. Do-not-call suppression runs before every dial.
Calling hours are enforced in the called party's timezone, not yours, and recording notices are prepended where all-party consent applies. None of it is a switch a busy floor can turn off to dial faster.
If it runs in a browser and shows phone numbers on the page, yes. Onyx reads the numbers on screen rather than integrating with one vendor's API, so it is not limited to a list of supported systems.
No. Calling, numbers and messaging are provisioned with the account.
A simulated session on the sign-in page runs entirely in your browser — no account, no calls placed.