Continuous dialing, live answering-machine detection, and in-call coaching — engineered for teams who treat every conversation as an asset, not a number.
Built for sales floors across insurance, real estate, recruiting, lending, collections & agencies.
LIVE SESSION — no calls placed, no account needed, all numbers on screen are fictional
Six things happen on every dial. None of them are a screenshot — this is the actual system.
When a machine picks up, Onyx recognises it, plays your pre-recorded voicemail after the beep, and advances. You're already talking to the next person while it finishes — the greeting is recorded once, so it never degrades across a long session the way a live one does.
A call from a familiar area code is answered more often than one from across the country. Onyx matches a number to the region you're calling and rotates automatically.
The call is transcribed as it happens. When an objection lands, the rebuttal is on screen while the sentence is still hanging — not in a report read next week.
Onyx can ring several lines at once and connect you to whoever answers first. Simultaneous lines are capped on purpose — more than you can answer produces abandoned calls, which are both a bad experience and a regulatory problem.
Onyx is a Chrome extension. It appears over your existing CRM and dials the numbers already on the page — no migration, no second system to keep in sync, nothing for a team to relearn.
Calling hours enforced in the called party's timezone. Do-not-call suppression runs before the dial, not after. Non-consent states simply aren't recorded.
The dialer gets you through the list. This is what happens once someone actually picks up — and what's still there after you hang up.
Say "it's too expensive" and Onyx surfaces the answer from YOUR playbook in real time, matched against your own battlecards and scripts — not a generic default, and not a model guessing at what to say.
A searchable library of openers, objections and closes — paste in a script or upload a PDF/Word doc and it becomes an entry you tag and refine. Edit a rebuttal here and the live coach reaches for YOUR version first, not a generic default.
Every call is recorded and transcribed, searchable across your whole team's history. Pull up exactly what a top rep said in a similar spot instead of guessing what a script should sound like.
Every call is scored on prospect sentiment and the rep's own execution — opening, discovery, objection handling, asking for the next step — so a manager sees where a call went sideways, not just that it did.
A manager can drop into a call in progress to coach silently, and a rep can bring a colleague onto a live call to hand it off properly instead of a cold "let me transfer you" that leaves the prospect on hold.
"It shouldn't feel like software. It should feel like the best rep on the floor never stops working."
— Why we built Onyx Dialer
No phone system to buy, nothing to migrate. Sign in and it's already dialing on top of the CRM you use today.
Get startedAnyone whose job involves getting through a list of numbers. The problem is the same whatever is being sold, because the problem is not the pitch — it is that most of the day is spent on people who never pick up.
A rep working a list spends most of it on outcomes that are not conversations: answering machines, dead numbers, wrong numbers. Every one costs the same fifteen to thirty seconds of listening, deciding and clicking as a real call — and the cost is attention, not just time. The tenth voicemail of the morning is where anyone stops sounding like someone worth calling back.
So the useful question is not how fast a dialer dials. It is how much of the list it gets through without you.
Onyx enforces calling hours in the called party's timezone rather than yours — dialing across time zones at 6:30am local is the violation nobody notices until it is a claim. Do-not-call suppression runs before the dial, not after.
Calls into states that require every party's consent to record simply aren't recorded — nothing is captured for a rep to remember to disclose. None of it is a switch a busy user can turn off to dial faster.
If your CRM runs in a browser and shows phone numbers on the page, yes. Onyx reads the numbers on screen rather than integrating with one vendor's API, so it is not limited to a list of supported systems.
No. Calling, numbers and messaging are provisioned with the account.
The demo above runs entirely in your browser — no account, no calls placed. It shows the same interface reps use.
Recordings, transcripts and dispositions belong to your account and export to CSV whenever you want them.
A power dialer moves to the next number the instant one call ends, one line per rep, so the rep never touches the keypad between calls. A predictive dialer rings several numbers per rep ahead of time, betting on an answer rate, which is faster still but risks a real person picking up with no rep free to talk — an abandoned call, and in most states a compliance problem. Onyx runs as a power dialer by default, with an optional capped parallel mode for teams that want some of a predictive dialer's speed without giving up the abandonment safety.
For one rep or a small floor, the deciding factor is usually what happens on the roughly 70% of dials that hit an answering machine — a dialer that requires a manual voicemail drop on every one of those calls saves almost no time over calling by hand. Onyx detects the machine and drops a pre-recorded voicemail automatically, without the rep touching anything, which is the actual source of the time saved, not the dial speed itself.
Yes. Calling hours are enforced in the called party's timezone, not the caller's, and do-not-call suppression runs before a number is dialed rather than being flagged afterward in a report. Recording notices are prepended where all-party consent laws require it. None of this is a setting that can be switched off to dial faster.
Onyx starts at $199/month per seat (Starter: 150 dials/day, three local numbers), $349/month for Pro (275 dials/day, live objection coaching, Playbooks), and $549/month for Scale (450 dials/day, manager live-listen, team-wide sentiment trends). Calling, phone numbers and SMS are included — there is no separate phone system to buy. Full current pricing is always at /pricing.